Iconic Software Solutions

Current Scenario

As the world becomes digital, retailers are experiencing a paradigm shift as customers endlessly switch between online and offline shopping channels. The need of the hour in the physical store is not only to provide in-store personalization but to meet the needs of digital-savvy customers and see far-reaching.
The retail market is witnessing an unprecedented explosion of data, connected devices, and customer-centric digital platforms. It focuses on improving the omnichannel experience by analyzing and understanding product and customer data through marketing strategies and back-end systems.
Even with these changes, long-standing problems remain missing business models, disparate applications, and the inability to deploy new technologies. Therefore, there is a need to create an end-to-end, well-connected, omnichannel shopping experience that addresses current challenges and embraces new technologies.

Our offerings

Mobility Solutions

Mobile apps are becoming necessary as the next step is to embrace enterprise mobility through next-generation Smart devices. Our integrated mobility solutions provide current technology trends that improve operational efficiency, simplify the shopping experience and enhance the customer experience.
As part of this solution package, we provide:

A visual dashboard allows suppliers to evaluate the effectiveness of deadlines and other supplier agreements.
A personalized dashboard permits businesses to track purchases and revenue across stores and assess overall performance.
Set up client advertising applications with coupons and a feedback system.
Create a KPI system to track store performance in real-time.

Enterprise-level collaboration

One of the great difficulties for the retail industry is that the gaps in communication and the isolated nature of work causes delays, reduced exchange of ideas, and reduced productivity.
With a lack of knowledge about management tools and inadequate training programs, retail store managers and buyers spend enough time searching for information, and they cannot properly communicate with people from different regions.
Iconic Software Solutions aims to mitigate this through various solutions that reduce decision-making time, improve the user experience, and better prove collaboration standards. Our goal is to upgrade your brand image, profitability, and user experience through the following solutions:

Design a sophisticated portal that serves as a platform for employee engagement, as a one-stop medium for communication and information sharing.
Construct predefined templates and various workflow channels for good content management and constant messages across the branches, i.e., Maintain your brand voice.
Deliver front-end modernization and e-commerce facilitation for stores and brands.

Cybersecurity and infrastructure transformation

By implementing diverse technologies, channels, and data, retailers must set quality infrastructure, security, and compliance requirements to steer their teams on the right track. We help organizations carry out breakthrough technologies in terms of security and infrastructure such as:

Assess and analyze the current state of your store/organization in terms of security factors and compliance policies.
Set up security measures for networks, networks, and applications.
POS security to protect your payment and cash systems.
Set a precedent for BYOD and mobile security.

How does it benefit you?